|phone call bogglefication
||[Jul. 7th, 2008|11:32 am]
My workplace is not the largest company on the planet, so I sometimes find myself fielding phone calls that do not, strictly speaking, fall under the heading of my official duties. One such phone call occurred about fifteen minutes ago and took the following form.
Me: Good morning, Initrode Corporate Headquarters, this is me speaking, how can I help you?
Caller: Hi, I've got this charge on my credit card for $X with your company's name on it, is it possibly for this specific transaction that I remember making that I'm going to give you all of these details about?
Me: Yes, sir, we do handle that sort of thing so you're probably correct. Did you have any specific questions about the charge or would you just like me to confirm that our records match what you have there?
Caller: No, that's all right, that's all I needed to know.
Now, I know for a fact that I was telling the truth. I have access to all of the relevant data, and after this call ended I looked up the transaction out of idle curiosity. However, in the moments after the call I found myself wondering how the conversation might have gone if I had not been representing a legitimate company, but was instead a naughty naughty scammer of the worst sort. The answer I came up with? Exactly the way it did. *sigh*